Digital inclusion: ensuring an equitable digital front door to the NHS

Find out how digital inclusion can be embedded as a core equity principle across digital services not as a standalone project, but as an integral part of policy, design, and transformation strategy. This session will explore how, along with the Equity Charter, inclusion principles can be systematically woven through organisational processes to ensure equity is consistently prioritised. Hear evaluation insights from digital inclusion projects and from ICBs with practical case studies demonstrating how these principles are being implemented on the ground, such as in digital inclusion approaches for those experiencing homelessness and insecure housing.